A. Booking Terms and Conditions
1.1 These Terms and Conditions apply to the process of reserving, booking, and participating in a session or activities as offered by Loco Ropes.
1.2 Your acknowledgement and acceptance of these terms and conditions are required prior to completing the booking process. Bookings made without this acknowledgement will not be honored. If you have any questions regarding our terms and conditions please email us at firstname.lastname@example.org.
1.3 The booking terms and conditions are binding. Loco Ropes is not required to offer variances contrary to existing policies.
1.4 Loco Ropes reserves the right to modify these terms and conditions at will and without liability.
Booking Confirmations/ Cancellations
2.1 Persons booking a Session will receive an email confirmation of said booking.
2.2 You shall be entitled to cancel your booking subject to Loco Ropes receiving, acknowledging and confirming your request for cancellation at least 48 hours before the booked start time. You shall be entitled to a full refund in the event of cancellation under this clause.
2.3 All bookings confirmed, or otherwise, are subject to cancellation by Loco Ropes. In the event that Loco Ropes cancels your booking you shall be entitled to a full refund.
2.4 In the event that it proves necessary to close the Activities for reasons beyond the control of Loco Ropes, and in circumstances where your party has commenced participation in the Activities, you shall not be entitled to any refund (in part or in whole).
2.5 No refunds or compensation will be payable by Loco Ropes in the event that any participant is not permitted to, or decides not to, undertake or complete the Activities for the reasons set out in this clause.
3.1 Subject to any terms agreed in writing between Loco Ropes and you, our charges shall be calculated at our current rates, and payment in full shall be due at the time of booking. Payment may be made by gift card, debit or credit card, thereby securing the booking immediately, in person, online, or via a telephone call to us at (888) 669-6717, with payment in cash and/or check being additional options when in person. Bookings paid by check via a postal service will be secured upon Loco Ropes’ receipt of payment.
4.1 Except as otherwise provided in these Booking Terms and Conditions, Loco Ropes shall not be responsible for the loss, or damage, of, or to, any property or to any person arising from the booking of, or participation in, the Activities.
5.1 If any of these terms are determined to be illegal, invalid or otherwise unenforceable, it shall be severed and deleted from these terms, and the remaining terms shall survive, remain in full force and continue to be binding and enforceable.
B. Safety Guidelines
Your understanding of our Safety Policies helps us keep you safe. Please read the following so that you may know what we expect of you. Use, access, and/or participation in, or on, company owned equipment, will hereby be referred to as “Activities.”
1.1 Participant releases are required of all participants seeking access to the Activities. Completion of such is proof of your understanding of the following policies.
1.2 Additionally, all course participants are required to attend a pre-course training session. The training session will instruct all participants in the safe operating procedures of the belay systems. Staff may refuse course access if a participant does not demonstrate an appropriate level comprehension of the safety policies.
1.3 Loco Ropes requires the minimum height of Course participants to be 43”, and 58” for minors age 12 – 15 being supervised by an adult (18+) from the ground. Tower participants are required to weigh a minimum of 30 pounds and no more than 250 pounds to assure the safe and correct operation of belay systems, and related equipment. By signing the safety waiver you declare that you and/or your minor(s), as a participant, meet these height and weight requirements.
1.4 There is no quantifiable level of fitness required to participate in the Activities. Participants should be of reasonable health and possess no medical conditions that could pose harm to themselves or others in undertaking light to moderate to strenuous levels of exercise. The Course(s) require varying levels of strength, stamina, and agility. If you are unsure about your ability to participate, please consult your doctor prior to your visit.
1.5 Staff are not responsible for determining an appropriate level of physical fitness, however staff reserve the right to refuse admittance to persons who appear intoxicated or otherwise impaired or unfit for participation.
1.6 If you are pregnant we strongly suggest that you do not participate in any of the Activities offered by Loco Ropes. The level of exertion required to participate poses a serious risk of injury to mother and child. Loco Ropes will refuse admittance to visibly pregnant woman seeking to participate in the “Activities.”
1.7 All participants are required to wear the personal protective equipment (P.P.E) as issued by Loco Ropes.
1.8 Participants must be dressed appropriately. Loco Ropes reserves the right to refuse admittance to the Activities to any participant who is not appropriately dressed. Loose fitting clothing, jewelry and long hair pose a safety risk. Loco Ropes is not responsible for loss or damage caused to personal effects.
closed toe shoes, with a sturdy sole
Shirt and pants or shorts (weather appropriate)
Long hair must be tied back, or otherwise secured
necklaces and dangling bracelets and earrings must be removed
1.9 All participants must act considerately and responsibly when interacting with staff and fellow participants. Loco Ropes reserves the right to refuse admittance to the Activities or to remove a participant from the Activities should it deem it necessary to do so. This includes a participant who does not comply with the safety rules and advice and the safety system or who is deemed to be under the influence of alcohol or drugs.
C. Supervision Rules
All Loco Ropes participants younger than eighteen (18) years old need adult consent and the proper supervision.
No one younger than sixteen (16) years old may trek the Loco Ropes Course (Loco Line 1,2,3) or participate in the Loco Ropes Tower Activities (“towering”) unaccompanied by the proper supervision.
If the minors are ages twelve (12) – fifteen (15), and are at least 58” tall, the adult (18+) may supervise an unlimited number of minors trekking the Loco Ropes Course from the ground by remaining onsite and maintaining adequate control.
One sixteen (16) or seventeen (17) year old may alone, without an adult present, supervise up to two participants, ages twelve (12) – fifteen (15), trekking the Loco Ropes Course or towering
One adult is permitted to supervise up to two minors younger than twelve (12) years old and shorter than 58” tall, trekking LL1, LL2, and/or LL3 with them.
One adult is permitted to supervise an unlimited number of minors Towering by remaining onsite and maintaining adequate control.